FAQ2018-12-04T22:25:06+00:00

FREQUENTLY ASKED QUESTIONS

Everything you need to know about Big Air Trampoline Park

When can I jump at Big Air Trampoline Park?

Check out our Monthly Operating Calendars here!

What can I do at Big Air?

Bounce off our wall to wall trampolines, play trampoline dodgeball, jump into our foam pits, slam dunk on our basketball hoops, celebrate birthday parties, host fun team and group events, face your opponent on Battlebeam and free climb on our indoor climbing wall!

How does it work?

If you’ve never been to a trampoline park before, it can be a bit confusing at first. Here’s the gist of how it works around here:

  • Sign a waiver and bring a pair of grip socks — which are available at the park for just a couple of bucks! If you have a pair, bring them and save.
  • Buy tickets either online or at the park.
  • Receive your sticker designating your jump time (jumps start every 15 minutes).
  • Jump to your heart’s content on all our attractions during your jump time.

What are your prices?

$16.50/hour with all additional jump hours only $9! To secure your tickets ahead of time, go to our webstore.

For more savings, check out our Big Deals and follow us on Facebook.

Do I have to pay if I’m not jumping?

Nope! Spectators are free of charge. While you’re here, we recommend relaxing in our parent’s lounge, surfing the net with our free Wi-Fi and grabbing a snack from Big Eats.

How old do you have to be to bounce?

Big Air has activities for kids of all ages. So whether you are a little kid getting to bounce for their first time or a big kid who loves to show your stuff on the dodgeball court, we are sure you will find all the fun you need at Big Air.

Are all ages welcome at Big Air?

Of course! Kids (and adults) of all ages will have a blast! If the little ones don’t want to jump on the general public courts, they can enjoy Lil’ Air, where our trampolines are dedicated solely for kids 7 and under.

What should I wear to Big Air?

We recommend jumpers wear athletic gear that is both comfortable and appropriate. GRIP socks are required for all jumpers. Bring your own or Big Air Grip Socks are available for purchase for a few bucks at the park.

Do you sell gift cards?

Yes! You can purchase them online here or on your next visit to the park. Here are the terms & conditions for the gift cards.

What’s the deal with the waiver?

All Big Air Trampoline Park participants require a signed liability waiver. Everyone under age 18 is required to have a signed waiver from parent or legal guardian. All guests 18 & over must show valid photo ID.

What if a child under 18 comes without a parent?

Every participant under age 18 must have their waiver signed by their parent or legal guardian. If they arrive without one they will not be able to join in the fun. Parents can submit the waiver online. When this is complete, it will be sent to our database and your kid can have the time of his/her life.

Do you serve food?

Yes, you can purchase food at Big Eats. Our snack bar serves items such as pizza, corn dogs, churros, other snack items, and Pepsi products with seating for the whole family.

Can I bring outside food in the park?

No outside food or drinks are permitted in the park, however guests are welcome to enjoy food they bring at our picnic tables located next to the entrance to the park.

I am having a party, can I bring my own food?

Party guests who booked through Big Air Events may bring a cake or cupcakes and a few other permitted treats (PLEASE, NO ICE CREAM OR ICE CREAM CAKES). Please make sure to bring all items in covered containers. Otherwise all outside food and drinks are prohibited in the park.  If you would like to bring in outside food we do have a catering fee that would apply.  For more details please call the Events Department at 949.305.9788 ext 116. We will provide plates, napkins and forks for parties.

What is the refund policy?

All sales are final. No refunds will be given for any reason, including non-usage.

Do you have a military discount?

Each guest with a valid Military ID will receive $2 off the first hour of jumping. A $50 discount is offered for Big Air party packages, please mention discount at time of booking and bring ID at time of check-in. (Includes active duty, Reserves, Dependants and Retired).  Discounts can not be combined and is not applicable for Toddler Time and Cosmic Nights.

Where are you located?

Big Air Trampoline Park is located off the 5 Fwy just south of the 405 in Orange County. Directions to Big Air.