FAQ
Have questions? We’ve got answers! If you don’t see yours answered here, give us a call! Last jump session starts an hour before closing time (subject to availability).
Please check out our hours of operation please click here.
Bounce off our wall to wall trampolines, play trampoline dodgeball, jump into our foam pits, slam dunk on our basketball hoops, celebrate birthday parties, host fun team, group and corporate events, face your opponent on Battlebeam® and climb on any of our unique and exciting climbing features! Check-out all our attractions here.
Here’s the gist of how it works around here:
- Sign a waiver
- Purchase or wear Big Air brand grip socks
- Buy tickets either online or at the park
- Receive your sticker designating your jump time or climb time
- Jump to your heart’s content on all our attractions during your jump time
For up-to-date pricing, click here!
Nope! Spectators are free of charge. While you’re here, we suggest relaxing in our lounge areas, surfing the net on our free WiFi, or grabbing a bite to eat from Big Eats Café!
Big Air has activities for kids of all ages. So whether you are a little kid getting to bounce for their first time or a big kid who loves to show your stuff on the dodgeball court, we are sure you will find all the fun you need at Big Air. If the little ones don’t want to jump on the general public courts, they can enjoy Lil’ Air, where our trampolines are dedicated solely for kids 6 and under. Additionally, during Toddler Time all jumpers are required to follow our gentle jumping rules. All are welcome!
We recommend jumpers wear athletic gear that is both comfortable and appropriate. Big Air brand grip socks are required. Grip Socks are available for purchase at the park.
Yes! You can purchase them in store on your next visit to the park.
All Big Air Trampoline Park participants require a signed liability waiver. Everyone under age 18 is required to have a signed waiver from parent or legal guardian. All guests 18 & over must show valid photo ID. After the first visit, you don’t have to fill it out on future visits for a whole year!
Every participant under age 18 must have their waiver signed by their parent or legal guardian. If they arrive without one they will not be able to join in the fun. Parents can submit the waiver online. When this is complete, it will be sent to our database and your kid can have the time of his/her life.
Yes. You can purchase food at Big Eats, our snack bar that serves items such as pizza, hot dogs, other snacks and Coke products with seating for the family.
No outside food or drinks are permitted in the park.
All sales are final. No refunds will be given for any reason, including non-usage.
Each guest with a valid Military ID will receive 10% off the first hour of jumping. (Includes active duty, Reserves, Dependents and Retired). Discounts can not be combined and is not applicable for any Daily Big Deals, Toddler Time and/or Cosmic Nights.
Big Air Raleigh is located at 6421 Hilburn Dr, Raleigh, NC 27613