All sales are final. No refunds will be given for any reason, including non-usage.

We only charge for jumpers. If you are participating in the trampoline activities you are considered a jumper! All other spectators are free of charge. Additional food options are available for your guests.

We recommend jumpers wear athletic gear that is both comfortable and appropriate. Big Air brand grip socks are required. Grip Socks are available for purchase at the park.

Of course! Kids (and adults) of all ages will have a blast! If the little ones don’t want to jump on the general public courts, they can enjoy attractions where our trampolines are dedicated solely for kids 6 and under. Additionally, during Toddler Time all jumpers are required to follow our gentle jumping rules. All are welcome!

All Big Air Trampoline Park participants require a signed liability waiver. Everyone under age 18 is required to have a signed waiver from parent or legal guardian. All guests 18 & over must show valid photo ID. After the first visit, you don’t have to fill it out on future visits for a whole year!

Yes, we require a $100 non-refundable deposit at the time of booking. If you need to cancel your party, the deposit can be applied to a future date.

Every participant under age 18 must have their waiver signed by their parent or legal guardian. Minors are generally required to be accompanied by a parent or legal guardian while attending the park. However, at management’s discretion, certain minors may be permitted to attend the park without a parent or guardian present. Approval for unaccompanied minors may be based on factors such as age, maturity, behavior, time of day, and overall park conditions. Management reserves the right to deny or revoke unaccompanied access at any time for safety or operational reasons.